FAQ
Frequently Asked Questions at Carriage Collision Center
We provide quality repairs at Carriage Collision Center in Gainesville, GA ready to provide your vehicle with the service it needs to restore its pre-damaged look. We put together a list of frequently asked questions with responses for your convenience. If you have any additional questions, please give us a call.
A: We provide collision repairs for all makes and models at Carriage Collision Center in Gainesville, GA.
A: Of course, it matters! Getting quality repairs is a major factor that appraisers use to value vehicles. We have skilled auto body technicians, operate a state-of-the-art facility, use the highest quality paint and parts, and are committed to collision repair excellence. When you need quality collision repair services near Gainesville, we invite you to Carriage Collision Center to collect.
A: Some insurance companies are known for operating dedicated repair shops or extend incentives to use another shop because this saves them money. Since their money savings could be your expense, it is important to remember that you own the vehicle and have the right to get the highest quality service of your choice.
A: Yes, we provide a Lifetime Written Guarantee for all repairs for as long as you own the vehicle.
A: Yes, we have other services that are not collision repairs including full detailing and rental car services. If you need minor auto body cosmetic work, we also provide dent repairs, paint touch-ups, paint chips, windshield repair, and full paint services.
A: Yes, the parts that we install are genuine OEM parts of the highest quality. We install these factory parts for every repair and will do everything to only install genuine parts. We can also install aftermarket parts if insurance will only pay for them or based on customer preference. No matter what the insurance coverage, we will discuss the part options and will ultimately leave the decision up to you.
A: Narrowing down a precise service time might be easy for simple repairs but it is often challenging to pinpoint the exact timeline for extensive repairs given the service factors like the severity of damage, replacement parts availability, waiting for the insurance company, and the labor-intensive nature of the service. Once we complete your estimate, we will provide you an approximation based on these factors and informed by our years of experience.
A: Absolutely! As a collision center committed to service excellence, we have invested in the latest computerized color-matching technologies designed by a world-renowned automotive paint manufacturer.
A: Yes, we offer flexible rental car options and rent Nissan vehicles.